The Top 10 80/20 Rule Maxims
Category: Effectiveness Skills, Results (AG22)Originally Submitted on 12/16/96.
1. 80% of your profits comes from 20% of your customers.
2. 80% of your staff headaches comes from 20% of your employees.
3. 80% of your customer service problems comes from 20% of your customers.
4. 80% of your future business comes from 20% of your customers.
5. 80% of your success comes from 20% of your efforts.
6. 80% of your sales comes from 20% of your sales force.
7. 80% of your innovation comes from 20% of your customers/employees.
8. 80% of your growth comes from 20% of your products.
9.
10.
About the Submitter
This piece was originally submitted by Thomas J. Leonard, who can be reached at thomas@thomasleonard.com, or visited on the web.
Copyright 1997 - 2003 CoachVille
This content may be forwarded in full, with copyright, contact, and creation information intact, without specific permission, when used only in a not-for-profit context. For other uses, permission in writing from CoachVille is required. Questions: email topten@coachville.com
Visitors:
Please use your browser controls to close this page & return to the selection page, or click to return to Top 10 home page.