The Top 10 Ways for Introverts to Win with Communication

Category: Business Communication Skills (AR76)

Originally Submitted on 7/4/2002.


1. Value your ability as a good listener highly.

2. Ask lots of questions.

3. Imitate others who seem to be at ease with conversation in the contxt in which your business takes place.

4. Know more than anyone else about what you are selling, promoting, etc.

5. Be quick in practical response where you can't be with words and offer the best service.

6. Show your sincerity.

7. Don't be afraid of your seriousness. In customer support, it is invaluable.

8. Let your vulnerability be your strength.

9. Go for the customers others don't necessarily want and make it a win/win.

10. Put a lot of value on your knowledge about the product or service.


About the Submitter

This piece was originally submitted by Nancy R. Fenn, Vision Coach, Astrologer and Personal Consultant, who can be reached at parklanenancy@hotmail.com, or visited on the web.


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